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Returns & Exchanges
At UNTAG, we want you to feel confident in your style. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing